Goldex Casino Bonus Terms and Conditions Canada

1. Introduction

This Bonus Terms and Conditions document outlines the rules, limitations, and requirements associated with promotional offers at Goldex Casino. All players accepting bonuses agree to the provisions set forth in this document. These terms apply to all promotional activities, including deposit bonuses, free spins, cashback offers, referral rewards, VIP incentives, and crypto-specific promotions. This content is legally binding and supplements the general terms and conditions of use.

2. Eligibility

Bonuses are available only to users who:

Are at least 19 years old (or the legal age for gambling in their province)
Hold a verified player account at Goldex
Are residents of Canada, unless otherwise specified
Have not previously self-excluded or closed their accounts due to responsible gambling measures

Each player may only access promotional offers using one personal account. Players with multiple accounts will have their bonuses and winnings forfeited.

3. Bonus Activation

To activate any Goldex Casino bonus, users must fulfill the minimum deposit requirement and, when applicable, enter the relevant bonus code during the transaction process. Bonus codes are case-sensitive and must be applied correctly.

Bonuses are credited automatically upon successful completion of the qualifying action. In cases where a bonus is not received, the user must contact customer support before placing any bets with the deposited funds.

4. Wagering Requirements

Unless stated otherwise, all Goldex Casino bonuses are subject to wagering requirements. This refers to the number of times the bonus amount (and in some cases, the deposit amount) must be wagered before withdrawal of winnings is permitted.

Key details:

Standard wagering requirement: 50x the bonus amount
Some promotions (e.g. Tuesday Reload) may carry alternative wagering rates
Wagering must be completed within the promotional validity period
Wagering is only counted on eligible games (see Section 7)

Failure to meet wagering within the given timeframe will result in the removal of the bonus and associated winnings.

5. Maximum Bonus and Winnings Limits

Each promotional offer includes defined limits on bonus value and withdrawal eligibility. These are presented within the specific offer terms.

General limitations:

Maximum bonus from deposit match: as specified in the individual offer
Maximum winnings from free spins: CAD200 unless otherwise stated
Maximum withdrawal from no-deposit bonuses (if introduced): CAD50
VIP and high-tier offers may feature adjusted or uncapped limits, subject to verification

Bonus abuse, including artificially increasing bets to exploit promotional mechanics, may result in the forfeit of winnings.

6. Minimum Deposit

All Goldex Casino promotions with a deposit requirement must meet or exceed the designated minimum amount. This amount varies depending on the promotion and is listed in the offer details.

Examples:

First deposit bonus: minimum CAD30
Second deposit bonus: minimum CAD75
Reload bonus (Tuesday): minimum CAD30
Crypto bonus: minimum CAD50 in supported cryptocurrency

If the required deposit is not met, the bonus will not be issued.

7. Eligible Games

Not all games contribute equally to meeting wagering requirements. Bonus funds can be used on a wide range of games, but only selected categories may count toward clearing the rollover condition.

Contribution percentages:

Slots: 100%
Table games: 10%
Live casino games: 0%
Jackpots: 0%
Instant win/scratch: 50%

Goldex Casino reserves the right to exclude specific titles or providers from bonus play. A list of excluded games, if applicable, will be available in the individual promo details.

8. Bonus Validity Period

Each Goldex Casino promotion is valid for a limited time once activated. The standard duration is three (3) calendar days unless otherwise stated. The countdown begins at the time of bonus crediting.

If the wagering requirement is not met before expiration, both the bonus and any winnings derived from it will be removed from the user account.

It is the player’s responsibility to track bonus progress and time remaining.

9. Free Spins Usage

Free spins offered as part of welcome bundles, reload deals, or standalone promotions are subject to the following conditions:

Spins must be used within the defined period (usually 3 days)
Spins are tied to specific slot games and cannot be transferred
Winnings from free spins are subject to a 50x wagering requirement unless otherwise noted
Any unused spins after the expiry period are forfeited

All spin rewards are limited to one per user per campaign.

10. Promo Code Application

Some promotions require a bonus code to activate. These codes must be entered in the deposit interface at the time of payment. Failure to enter the correct code will result in forfeiture of the promotional benefit.

Examples:

Tuesday reload code: TUESDAY
Weekend spins code: WEEKEND

Bonus codes cannot be applied retroactively. If a deposit is made without the correct code, the promotion cannot be issued afterward.

11. Withdrawal Conditions

Users may not withdraw any funds related to a bonus until all applicable wagering requirements are met. Attempting to withdraw before fulfilling rollover will cause the forfeiture of the bonus and any winnings linked to it.

Withdrawals processed during bonus play are considered a forfeiture of the bonus and will cancel any active promotions.

12. Abuse, Fraud, and Exploitation

The following behaviours are considered abuse of the bonus system:

Placing minimal-risk bets solely to meet wagering conditions
Delaying bonus rounds or free spin features to activate them with real money
Creating multiple accounts to claim the same bonus multiple time
Colluding with other players to exploit promotional offers

Goldex Casino reserves the right to:

Suspend or terminate user accounts
Forfeit bonus balances and associated winnings
Ban users from future promotional offers

Accounts flagged for suspicious activity will be reviewed manually. Disciplinary actions are final.

13. Bonus Adjustments and Removal

Goldex Casino reserves the right to amend, suspend, or terminate any promotional offer at its sole discretion, with or without prior notice. In case of early termination, bonuses already claimed will remain active until expiry unless otherwise stated.

In rare cases, technical errors may result in misallocated bonus funds. Goldex Casino reserves the right to remove or adjust such bonuses to reflect the intended value.

14. VIP and Loyalty Bonuses

VIP users may receive custom bonus packages not visible to the general user base. These packages may include:

Increased bonus percentages
Reduced wagering requirements
Extended validity periods
No withdrawal limits on specific campaigns

All VIP bonuses are issued on a discretionary basis and may be subject to manual approval. The standard terms listed in this document still apply unless expressly waived.

15. Cashback Bonuses

Cashback offers return a percentage of weekly or daily net losses as bonus funds. Key terms include:

Minimum loss requirement (e.g. CAD75 weekly)
Cashback rates (e.g. 10% weekly or 20% VIP)
Maximum cashback limit per period (e.g. CAD1,500)
Wagering requirement on cashback (commonly 1x or none)

Cashback rewards are calculated on net losses only. Bonus funds or winnings derived from other promotions are excluded from this calculation.

16. Referral Bonuses

Referral rewards are provided when a registered user invites new players who meet eligibility criteria. Terms include:

Minimum deposit required from the referred user (e.g. CAD50)
Wagering requirement on referral bonus (standard 30x unless stated)
Maximum reward per referral (e.g. CAD75)
Referrer must have an active, verified account

Referrals suspected to be fake, duplicated, or connected to the same individual/IP address will be voided.

17. Cryptocurrency Bonuses

Goldex Casino may offer exclusive promotions to users depositing with accepted cryptocurrencies. These offers may include:

Deposit match bonuses (e.g. 7% boost)
Reduced wagering requirements
Crypto-specific cashback

Promotions are valid only for supported crypto wallets and tokens. Exchange rate fluctuations may affect final credited values. All crypto rewards are subject to the same bonus rules listed in this document.

18. Dispute Resolution

In the event of disagreement regarding a bonus claim or condition, users must first contact customer support. All queries will be investigated and responded to within a reasonable time frame. If a dispute remains unresolved, it may be escalated according to Goldex Casino’s general complaints procedure.

Goldex Casino’s decision on bonus-related matters is final.

19. Modification of Terms

Goldex Casino may revise this Bonus Terms and Conditions document at any time without prior notice. Users are encouraged to check this page regularly. Continued use of promotional offers constitutes acceptance of the most recent version of these terms.