Goldex Casino Contacts for Canadian Players
At Goldex Casino, we’re committed to providing exceptional customer support to all our Canadian players. Whether you have questions about your account, need assistance with games, or want to provide feedback, our dedicated support team is ready to help you through multiple convenient channels.
Live Chat
Our live chat service is available 24/7, offering real-time assistance for all your urgent gaming needs. This is the fastest way to connect with our support team, with immediate responses to help resolve issues quickly and efficiently. Simply click the chat icon located at the bottom of our website to start a conversation with one of our knowledgeable representatives.
Email Support
For non-urgent inquiries or matters requiring detailed explanation, email our support team at [email protected]. Our team aims to respond to all email inquiries within 24 hours. Email support is ideal when you need to provide screenshots or additional documentation related to your query.
Phone Support
Speak directly with our customer service representatives by calling our dedicated toll-free number for Canadian players: 1-866-465-7285. Our phone support is available 24 hours a day, 7 days a week, providing immediate assistance for complex issues that benefit from verbal communication.
Feedback Form
Visit the “Contact Us” section on our website to access our feedback form. This is perfect for submitting suggestions, comments, or general feedback about your experience with Goldex Casino. We value your input and use it to continuously improve our services.
Office Locations
Canadian Office: 2137 Brennan Line #2685, Orillia, ON L3V 0W2, Canada
Why Choose Our Support Services
- 24/7 Availability: Our support team is available around the clock to assist you whenever you need help.
- Multilingual Support: Communicate with our team in your preferred language for more comfortable assistance.
- Professional Staff: Our support agents are thoroughly trained to handle all types of inquiries with patience and respect.
- Quick Response Times: We pride ourselves on rapid resolution of issues, with most live chat queries addressed immediately and emails answered within 24 hours.